FAQs

What is the difference between open and closed captioning?

Open captioned is always in view and cannot be turned off. Closed captioned can be turned off and on by the viewer.

Who watches closed captioning?

Over 24 million Americans have a hearing loss of some kind. Hearing loss ranges from mild to profound. 50 percent of people over the age of 75 suffer from hearing difficulty.

What is Remote Cart?

Remote CART is remote real-time captioning.

CART (Communication Access Real-time Translation) is a process of converting the spoken word into text through a third party, such as a trained operator using a stenographic machine to transcribe speech into written text and transmitting it onto a device to be used as a communication access vehicle.

Why use Remote Cart?

Distances are sometimes too great for providing on-site, such as an isolated university, corporation, office
No added travel costs for the consumer
Serves a greater number concurrently
Go anywhere someone with a hearing loss might require it

In what situations might I use Remote CART?

Doctor visits
Weddings
Funeral
Scientific/Math Classes
Walking tour
Noisy environments
Breakout discussions

Still have questions? Contact us! 650.898.8370.