Captioning and Transcriptioning Careers: One-Stop Verbatim Services

Here at Gavilan College, we have been working with Karen at One-Stop Verbatim Services for a couple of years. We have utilized both her video captioning and remote captioning services. She works hands-on with us to ensure the student receives the accommodations successfully. She meets with us to deliver equipment and provides the initial training. She is a pleasure to work with.

One Stop is professional, extremely flexible, easy to work with, and highly reliable. Students have had positive responses to the ease of use of the remote system."

~ The Staff of the Disability Resource Center at UCSC

We have worked with many vendors in the past several years from agencies to independent contractors and learned a great deal along the way. I am extremely pleased with One Stop and their overall performance. I highly recommend their services, in part due to their professionalism and responsiveness, but also because of their strong customer support and technical expertise.

~ Satisfied Customer

San Jose City College Disabled Students Program & Services has contracted One Stop Verbatim Services for several years and has received outstanding professional services. The remote CART was excellent and reliable for our students. Any network complications were immediately tackled and resolved for full access for the students. Karen Franco is dedicated to quality services and will come on-site to resolve or provide the necessary attachments. Captioning of videos and DVDs was prompt and comprehensive. Our program runs smoothly knowing that we can contact Karen Franco and utilize One Stop Verbatim Services when CART and captioning of videos and DVDs are required. Thank you for such professional, dependable and personable services.

~ Karen Pulen
San Jose City College Disabled Students
Program & Services

One Stop Verbatim has been a reliable source of captioning for our deaf and hearing impaired students. Students, faculty and staff are impressed with the professionalism of the captionists. They are a pleasure to work with.

The following is a student's response from a survey that we generally give to all students who use our services.

I feel satisfied with the overall quality and student service remote captioning provided. It really helped me so much in catching any information that I might have missed, and not know it. On a scale from one to ten, I would rate this program 10+. Looking into my educational future, I feel that remote captioning is the most appropriate service available for me to become more confident, skilled and independent. I can rely more on myself and not on others. Thank you so much. I look forward to using remote captioning with you again.

Thank you for making our first year experience using remote captioning so wonderful. We will definitely be calling you for classes next semester. We were very happy with your services and look forward to working with you next semester. Have a great summer!

~ Satisfied Customer

Karen Franco's One Stop Verbatim is an excellent transcription service. I always know I can depend on Karen's services when the need arises. I would recommend One Stop Verbatim for all your transcription needs!

Testimonials